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Bookings

The bookings tab allows you to see your sales feed coming from Bókun. The feed is updated automatically every time a new booking is created or modified in Bókun. Wayop connects to Bókun using APIs and webhooks to always ensure that the data you see is up to date. Bookings are sorted in chronological order, the most recent ones always appearing at the top of the list!

List of bookings

Bookings navigation bar

Wayop is designed with efficiency in mind, we have added several tools for searching, filtering and sorting through your data so you can easily manage your operations.

Ops status filter

The operations status filter allows you to quickly find bookings requiring attention, missing information or needing review. With this filter you can display bookings that have previously been marked with a specific label. Click here for more details about the operations status.

Calendar

The calendar allows you to find bookings for a specific date or timeframe. Some quick filters are available to speed up the search

List of predefined filters:

  • Today
  • Yesterday
  • Last 7 days
  • Last 30 days

The search bar allows you to search through any of the columns (for the timeframe selected) and returns relevant results instantly. The search bar allows you to do a fuzzy seach which returns a list of results based on likely relevance even though search argument words and spellings may not exactly match.

Manage columns

The manage columns option (Manage columns icon) lets you choose which columns to display and in which order. With the Wayop drag and drop tool you can easily customise the user interface to your needs.

Manage columns

Print

The printing functionality (Printing icon) allows you to print one or multiple bookings and select which exact information of the booking you want to print. For example you can choose to only print the pick up locations for your tours of the day.

Printing functionality Printing fields selection

Bookings page

Operations Status

The Operations status or Ops status Operations status allows you to mark each and every booking with a predefined or custom label in order to track their status. By default, every booking fetched from Bókun will appear as New and it is up to you to change the status as the booking changes.

As an example, a booking can be changed from New to In Review, Cancelled, Confirmed or any other custom label you might create, the list of labels can be extended in the Settings tab.

Here is the list of predefined Ops statuses:

  • New - Default status assigned by Wayop to bookings retrieved from Bókun
  • In Review - The customer information is being double checked
  • Confirmed - The booking is all set!
  • Missing Info - A piece of information is missing - pro tip: add the missing info in the comment section
  • Cancelled - The customer cancelled is booking
  • Combo - If your booking is part of a bigger tour (combo tour) with several activities
  • ANY CUSTOM LABEL - The sky is the limit, create custom labels serving your own needs!

The Operations status is automatically propagated to your bookings, tours, invoicing and customer details view so you don't have to change it in multiple places. Ops statuses can also be bulked changed by selecting multiple bookings or tours using the multiple selector tool.

The Wayop Ops status filter allows you to filter for any ops statuses so you can display the data relevant to you and your team.

Alternatively, You can also display the Operation status coming from Bókun by showing the Booking Status columm.

Here is a screenshot of possible operation statuses:

Operations statuses

Payment Status

The payment status Payment status fully paid allows you to mark each and every booking with a predefined or custom payment label in order to track the state of your invoices across bookings. Getting paid is important and by default every booking fetched from Bókun will appear with the status None.

As an example, a payment status can be changed from None to Unpaid, Fully Paid, Deposit invoiced or any other custom label, the list of labels can be extended in the Settings tab.

Here is the list of predefined payment statuses:

  • None - Default status assigned by Wayop to bookings retrieved from Bókun
  • Unpaid - The customer has not paid yet for the tour
  • Deposit Paid - The customer has only paid part of the total invoice
  • Deposit Invoiced - An invoice was sent to the customer but has not been paid yet
  • Fully Paid - The customer has paid the invoice fully
  • ANY CUSTOM LABEL - The sky is the limit, create custom labels serving your own needs!

The payment status is automatically propagated to your bookings, tours, invoicing and customer details page so you don't have to change it in multiple places. Payment statuses can also be bulked changed by selecting multiple bookings or tours using the multiple selector tool.

Here is a screenshot of possible payment statuses:

Payment statuses

Notifications

Notifications of new bookings coming from Bókun or changes made to already existing bookings in Bókun are shown in the top right corner of the Wayop application (Notifications). Notifications will show in details which attributes have changed and you can click on the notification itself to quickly get to the booking details.

List of otifications

Sort

Each column of the booking page can be sorted either alphabetically or numerically (pick up sorting) so you can easily navigate through your bookings.

Comments

Comments can be added to each of your bookings, if necessary they can be marked as important so your team does not forget to look into it.

Comments important

Comments are automatically propagated to your bookings, tours, invoicing and customer details page so you don't have to create or change them in multiple places.

Bulk changes

Both the Ops Status and Payment Status can be changed for multiple bookings at once. Select the bookings you want to change then go to the Ops Status or Payment Status column to assign a new status to all of the selected bookings. The bulk changes are automatically propagated to your bookings, tours, invoicing and customer details page so you don't have to change the statuses in multiple places.

Bulk changes

Bulk status changes

On the booking page there are multiple links allowing you to navigate instinctively between parts of the Wayop application. If you click on the tour name under the Tour details column you are redirected to the tours page and can see how the new booking fits within your already existing reservations for the same date.

Navigation between bookings and tours

If you click on the customer name under the Customer details column you are redirected to the booking details page where you can get in depth information about the reservation.

Navigation to customer details